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Testimonials
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Ms. Winayanti Oey Indonesia 2010-02-23 14:22:48 |
eMediHub |
 I would like to thank eMediHub for their excellent services during my lasik surgery treatment in Singapore. I have been wearing glasses since young and i always have problems wearing contact lenses during sport time and any other outdoor activities. I have decided to undergo lasik surgery treatment and after browsing through all the lasik treatment in Singapore i found eMediHub on the internet which I soon learned that eMediHub is a leading Medical Travel Services company. Since then i have been in contact with William who has been providing me with outstanding support for being the translator during my medical consultation, medical check up and on-site support. For all these services, eMediHub did not charge me any fee. Last, I would like to thank Dr. Yap Soo Keong for being a great doctor and now i do not need to wear any spectacles anymore! |
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Debby Araniyadi New Zealand 2010-02-23 14:17:56 |
eMediHub | My father, Willy Araniyadi 70 years old has been having headache and feeling imbalance often. It started when he had a minor stroke a few years ago but it has become worse in the past 2 years and recently, he was admitted to hospital for low sodium in the blood. Before this, he was admitted to hospital twice for this condition. When me and my family plan to take my father to Singapore for treatment in Gleneagles Hospital, I found eMediHub which I soon learned that eMediHub is a leading Medical Travel Services company. Since then I have been in contact with William who has been providing me with excellent support for my father admission, on-site support as well as helping me to arrange accommodations during my stay in Singapore. I am very happy that he has helped my family go through all the process at Gleneagles hospital. Finding him through eMEdhub website has assisted me greatly. My father is now stronger so we would like to thank you for all your assistance. For all these services, eMediHub did not charge me any fee. Additionally, the support team has also assisted me in reviewing my father medical bill in details. I am happy with their professionalism, understanding of patients' needs and would like to thank them on behalf of my family. |
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Celia Du Singapore 2010-02-23 14:15:45 |
eMediHub |
I have a persistent gastric problem and i have already gone to several doctors. However my problem still keeps coming back until the day that i am admitted to hospital emergency department but they could not find any specific problem. I found eMediHub on Internet, contacted George and tell him about my persistent gastric problem. George is very professional and understanding with patient problems, he listed to my problems and soon suggested few gastroenterologist specialists doctors for me to consider. eMediHub has helped me to schedule a quick appointment with a senior gastroenterologist. After a thorough medical examination, scope tests and taking the medication prescribed by the doctor i feel much better on the same day. I want to thank Dr. Cheong as well for being such a great doctor in my bad gastric day. All these were done without any fee to me. I am very glad that I found eMediHub which I can trust for my family and my medical problems. Thank you, eMediHub Team! |
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Xiao Fang China 2010-02-23 14:11:10 |
eMediHub |
我爸爸的手指因为工作而受伤，在中国北京及时做了手术，但手术结果和如何恢复的问题令我担心，他本人也经受着手指的疼痛。 当我觉得不知所措时，我在网上试着搜寻关于手外科和整形方面的信息，很快出现了emedihub,很专业的医疗服务机构，可以最短的时间让病人与专家联系上，达到一对一的沟通，这在北京是没有的。我就决定趁新加坡度假时间利用此机构带爸爸见新加坡手外科专家。 我很感谢eMedihub的帮助，是我们感受到了国际现代化和人性化的医疗服务，更重要的是，我非常欣赏eMediHub的便捷与高效，由于国内没有此项服务机构，当我在网上试探着发个信息时，没想到eMediHub人员当时就和我对话并安排与医生见面的计划,并且他们从新加坡打电话给我家，帮我省去了国内的长途话费，并且老板也过问此事并公开服务费用，也帮我提供了翻译人员，以方便我爸爸和医生沟通。 eMedihub服务很周到，完全履行对顾客的承诺，因为我曾要求他们不要医院告诉我爸医疗费，仅有我知道并付费，在新加坡医院里，他们有两个人员为我们服务并且在付费时一位工作人员积极向医方用英文解释不要说出费用，果然护士默默把单子交给我并指出费用金额，我仅以此举例来说明eMedhub对客户周到的服务。 我们得到了新加坡手外科专家的诊疗和恢复建议, 随后我们回到北京，按照专家的指导恢复手指功能。我们很满意你们的服务，谢谢。 eMedihub的医疗救援和医疗服务很好，希望可以一直全球运营下去，尤其是服务亚洲的病患人群，为更多患者提供及时正确的诊疗。 |
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Rita Malaysia 2010-02-19 15:36:38 |
eMediHub |
Jeremy of eMediHub Customer Support Team was an angel if I'm allowed to use that word in this circumstance.He was very good to me and my family.He would go out of his way to make his client very comfortable,he is always available whenever you need his assistance,from the first point of arranging for our visas,fixing of appointments,and finally meeting with the Doctor. Jeremy is selfless and a professional to the core,committed to his duty,performing it to the best of his ability without compromise, as well as satisfying his client.He was always available to offer words of advice and encouragement to cheer me up,especially when i was confused and at a cross road as to what decision to make. I am very pleased with Jeremy and eMediHub, and would be happy to recommend your services to my friends as i have already done with mr Ikenna Chigbo-Dr jeffery chew's patient. Many Thanks on behalf of myself,my husband and children. |
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Madam Tian Indonesia 2010-02-05 13:52:56 |
eMediHub |
eMediHub has been providing me with helpful guidance when I was planning to get a health screening for myself during my recent business trip to Singapore. I am glad that eMediHub's was able to help me to differentiate various health screening packages according to my needs, preferences and budget. The process from selection of packages, actual health screening and payment has been well arranged and hassle free. I would like to also thank Asia Health Partners for their professionalism, availability of packages geared for varies needs and helpfulness.I have been communicating with William and I am impressed with how eMediHub works in coordinating and arranging my health screening appointment. I will definitely recommend eMediHub to anyone of my friends and colleagues who are thinking to have a health screening in Singapore. |
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Mr Lin Singapore 2010-01-22 11:09:30 |
eMediHub |
I would like to comment eMediHub's outstanding service to me when I had a hemifacial spasm over last Christmas. My husband and I are extremely pleased with eMediHub's service, the specialist's attentiveness to my problems and productive treatment options, very reasonable cost, and the efficiency in getting me an appointment. Equally important, eMediHub Support Team's ability in handling my case has significantly increased my confidence in getting my problems treated. George took my call over Christmas holidays and asked me not to worry as he immediately contacted eMediHub's neurology specialists. I was immediately pleased that he could speak good Mandarin and English and is knowledgeable and willing to help. After reviewing initial responses from neurologists and discussed with me (free), I selected a neurology surgeon for his experience in this area and his reasonable consultation fee. George has first hand experience with this specialist as the neuro specialist successfully treated an eMediHub Air Ambulance patient from Indonesia in December, 2009 with bleeding in the head. Levaraging their superb relation with approximately 150 experienced specialists, eMediHub managed to get me an appointment on the next work day even though it was a Christmas-New Year period that most doctors are on vacation and at reduced hours with long lines of patients. The medication that I received has worked first time around. I have since got back to George for other medical problems for my family. He is always patience, knowledgeable, professional and has a wide network of experienced specialists (whom he knows first hand) and 8 large hospital partners behind him. It is wonderful to know that my family can relay on George and eMediHub with our medical problems in Singapore. My husband and I now referral our colleagues and friends to eMediHub without hesitations. |
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Ida Singapore 2009-12-29 12:57:44 |
eMediHub |
 I am writing this testimonial for eMediHub in appreciation for their outstanding services in Air Ambulance Service for my mother who was evacuated from Indonesia to Singapore in December, 2009. While vacationing, my mother had a heart attack. As such, my family started calling air ambulance service companies in Singapore and managed to reach George and William from eMediHub on a Sunday. Of the various companies we contacted, we found eMediHub to be:1. Professional and experienced, 2. Able to understand patients’ concerns in medical and financial areas, 3. Resourceful and has a wide network of experienced specialists doctors (100+) and major hospitals (8) in Singapore, 4. Price competitive. eMediHub even negotiated, without our request, to minimize additional aircraft parking fee imposed by the Indonesian airport. This savings was much appreciated. 5. Go all the way to get things done for patients. Throughout the course of evacuation, eMediHub systematically explained the process, helped my family to prioritize decisions, and had their team providing on-site support every step of the way. They kept my family informed at major milestones during the entire flight which lessened the stress we were already experiencing. They also remained in close contact until my mother was admitted at a located hospital at 0030hrs on a Tuesday morning. In addition, George and his team alerted the hospital in preparation for my mother’s arrival. eMediHub’s outstanding customer service further reduced the stress during critical hours for my family. My mother is now recovering well after an immediate heart bypass surgery. My family and I are grateful to eMediHub during this stressful period. We especially appreciate their professionalism, dedication to patients and families and their personal touch. I would refer eMediHub to my colleagues and friends should the situation arises. |
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Gerard Sicobo Seychelles 2009-06-24 15:11:11 |
eMediHub |
I am from Seychelles and I've been searching in the internet to seek a Urologist for my son. I've contacted eMediHub and has been communicating closely with Jeremy from eMediHub and Dr. Ho Siew Hong, an Urologist specialist. I'm very happy with the coordination and information provided prior before my departure to Singapore in April 2009. Jeremy has been following up and facilitate us on our inquiries and make the necessary arrangement for a medical appointment with Dr. Ho for my 12 years old son. Jeremy extended his services by providing concierge support on the day of the appointment with Dr. Ho as he waited for us at the hotel and brings us to the hospital. Its convenient and efficient for us as he escorted us directly to the clinic and diagnostic lab. It takes 7 hours of flight to Singapore and I was very happy in the end as my son will not have to undergo surgery after Dr. Ho has conducted the necessary investigations and laboratory tests. I'm glad and would like to thank Dr. Ho and Jeremy for all their services offered. Its a wonderful experience and a successful trip to Singapore for my son and I'm happy to refer to my colleagues and friends about eMediHub and the medical expertise of Singapore. |
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Cecilia Loh Singapore 2009-06-24 14:51:26 |
eMediHub |
My mother, Mdm Loh Siew Ying is 73 years old and has suffered from a lower back pain. I'm very concerned on her pain as the x-ray shows lumbar spondylosis with retrolisthesis at L2/L3 and L3/L4 levels, disc degeneration was present at L5 and compression fracture of L2 vertebra was identified. As I was lost and helpless, I began to search for specialists for my mother through the internet and found eMediHub's portal. I contacted eMediHub and Jeremy was on-line assisting me to coordinate and make the medical appointment for my mother. The services provided was efficient and effective as I have the medical appointment almost immediately scheduled. On top of that, Jeremy was on-site to provide his concierge support during the appointment day with Dr. James Tan and as my mother also requires a colonoscopy, Jeremy was there assisting me by making the medical appointment immediately within the same day itself with Dr. Melvin Look and its very appreciative indeed. When I needed assistance, Jeremy can be contacted through his mobile and he ensure us obtained priority in the diagnostic lab and when my mother was admitted to the hospital, he was there to provide his support during admission and discharge time. I would like to thank Dr. James Tan, Dr. Melvin Look and Jeremy who has been very helpful throughout the entire processes that I've gone through. |
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Henry Ng Singapore 2009-06-18 14:46:53 |
eMediHub |
I would like to commend eMediHub for the highly efficient and comprehensive service rendered to me and my daughter. I came to know George due to a partnership between eMediHub and my company. I called him on a Sat morning, asking for help as my daughter, a ballet dancer, injured her ankle. Even though it was a Sat morning, George referred my daughter to a chiropractor and physiotherapist within a short time. This was even though my initial intention was to see an orthopaedic surgeon. He explained that it was not necessary for my daughter to see a orthopaedic surgeon due to the nature of her injury and the high cost involved. What also impressed me was that George was able to help me make an appointment with the physiotherapist despite her fully packed schedule. Subsequently, my daughter recovered fully after attending just 2 sessions with the physiotherapist. In addition, their breadth and professionalism coupled with a patient-centric approach has enabled me to minimize the cost of treatment while maximizing the effects of treatment. As such, I am really appreciative for the amount of time and effort George and his team has spent helping us. For this, I will definitely recommend eMediHub to my colleagues and friends should the need arises. |
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Ezza Benjie Singapore 2009-06-18 14:39:58 |
eMediHub |
I am indeed impressed with how eMediHub system works in coordinating and arranging my medical appointment. Within 2 days, Dr. Razmi arranged for my MRI and the diagnosis and scheduled for an operation. As I was an ex-patient of Dr Razmi previously, with my medical documents from before, he was able to do an immediate diagnosis and recommend the appropriate actions that I need to take with ease. I am very thankful for the convenient and efficient services that eMediHub has provided to link me with Dr. Razmi. I am indeed highly impressed with the level of good, fast and efficient services that was provided to me. A special mention must also be given to the staff of the clinic (Patricia and Claire) who have been very helpful during this time. |
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Achsa Indonesia 2009-02-06 15:53:34 |
eMediHub |
My mother was suspected by a doctor that she has a colon tumor, after short discussion with my family we decided to look for a second opinion, and therefore we went to consult a specialist doctor in Singapore. I found eMediHub on the Web and contacted Scott and George. I have soon found that they are professional, knowledgeable and outstanding contact in healthcare business, generous in offering their assistance, and always encouraging. Scott helped us in the selection of and arrangements with specialist doctors and George was on-site with us all day at consultation, diagnostic test, and day surgery operating theatre (OT). To reduce the stress on my mother and family, George arranged for priority appointments through his relationship with the diagnostic laboratory and day surgery OT. One thing that touches me the most is that when George learned how much we really concerned on the amount we might spend to solve my mother's disease, of course without my mother knowing about this, the next thing he did was he had an initiative to get discounts for us. Helping without Charge at all As it turned out, my mother did not need to have the surgery. The doctor found out that the lumps in my mother's intestine that was suspected as a colon cancer by a doctor in Indonesia, fortunately it was an ulcer that is not serious as we thought. My family was overwhelmed by the good news and greatly appreciated to Scott and George's 5-star level assistance. They were with us the entire way and always put my mother't well being as the priority. One more thing really important that you must know, eMediHub doesn't charge you anything for their assistance, it's all for free! My family and I were grateful for Scott and George's assistance and will kindly without any single doubt to recommend eMediHub to all out friends and colleagues. |
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Katherine Philippines 2009-01-14 02:34:53 |
eMediHub |
 I'm a pediatric ambulatory specialist and I have been diagnosed with a prolapsed disc at C5/6 which causes numbness and pain on my left arm and I have been referred by a specialist neurosurgeon in the Philippines to seek for spine neurosurgical treatment in Singapore. I contacted eMediHub through the net and I was in close contact with Jeremy throughout the overall processes. He was very helpful indeed from the initial stages of getting the appointment done with the specialist doctor during the Christmas period until the completion of my disc replacement surgery. I'm very grateful and appreciative for eMediHub on-site services for the patient and at one stage I was having a hard time with the insurance company in getting my letter of guarantee but Jeremy went extra miles and offered his generous assistance to liaise with them and obtained the document for us. My surgery could have been delayed and being in the depressed situation, he calmed me down and whenever I needed assistance, he's always available and approachable in giving his best for the patient. I'm thankful and confident to refer eMediHub to my colleagues and friends back in the Philippines whenever they require medical assistance in Singapore. |
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Danny Singapore 2009-01-07 10:33:19 |
eMediHub |
My mother had a problem with her blood test and was seeking a endocrinology specialist doctor. I asked George, an old friend since primary school, for his suggestions. George took the time to learn the details of my mother's medical problems. He went through eMediHub's list of specialists as well as those outside of its network to search for a suitable specialist for my mother. George also asked me to review several specialists' profiles before I chose Dr. Alex Fok. Upon receiving an initial feedback based on my inquiry to Dr. Fok, we had an appointment with Dr. Fok immediately. With one consultation, we were clear about my mother's condition and the extent of possible outcomes. I am grateful for eMediHub's assistance and feel that they provide the best possible services to patients with their experience in healthcare services and are sincere towards patients and families. I would not hesitate to recommend eMediHub to anyone of my friends and colleagues. |
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Lina Indonesia 2008-12-25 20:50:54 |
eMediHub |
My husband is suspected to have lymphoma in 2008. I found eMediHub when I was searching for specialist doctors who could help us. In addition to having a comprehensive network of specialists and their profiles, I was impressed by George, eMediHub's support personnel's professionalism, knowledge, and patience in helping me to sort through critical factors in this search and decision process. Although we finally chose to treat my husband in Indonesia for now, George continued to provide valuable information when I was under stress and needed assistance from an experienced hand. George was there with me whenever I needed advice. I would not hesitate to recommend eMediHub's medical assistance services to my friends and colleagues. |
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Teguh Indonesia 2008-12-23 05:00:49 |
eMediHub |
My mother had cancer and was seeking medical treatments in Singapore and China in 2008. A family advisor referred us to George at eMediHub, a top ranked specialist doctors portal by Google. I first met George when my family had decided to send my mother to China via air-ambulance service. He and his team responded professionally, quickly, and explained the process and schedule with us: from preparing relevant travel documents, discussing available medical facilities and medical personnel during the flight and ambulance rides. I am particularly pleased with the following services: -eMediHub translated medical records to Chinese which took 6 man-day around the clock. -eMedihub team stayed in close contacts with my family throughout the process until my mother was checked into the Chinese Hospital. To ensure a smooth departure, George and his colleague ware at the Seletar Airport in Singapore at 4:00a.m. on the day of departure, working closely with all parties addressing last minute items. -When my family was preparing to return to Indonesia, eMediHub's team again worked professionally and efficiently taking care of all necessary arrangements to give my family a smooth trip. eMediHub's top priority is on patient well being. Their professionalism, experience in hospitals and air-ambulance services, and knowledge of the top practicing specialists have made them a top player in medical tourism. I am confident to refer eMediHub to any of my friends should they need medical assistance. |
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Julie Indonesia 2008-12-21 22:59:40 |
eMediHub |
My mother had breast cancer and was seeking medical treatments in Singapore in 2008. A family advisor referred us to George at eMediHub, on which several other Indonesian families have expressed gratitude with their assistance in healthcare services in Singapore. George gave us top priority and arrange immediate appointments with several experienced oncologists at Gleaneagle, Mount Elizabeth, and public hospitals. Several of them had a three-week waiting period. When we finally chose to go to a public hospital, George did not mind at all even though eMediHub does not get any benefit. He continued to advise my family throughout the stay and assisted my family to strategize for the next steps. George always puts patients' well being as the first priority, is known by many experienced specialists and hospitals, is knowledgeable in healthcare industry in Asia and US, and has a team of well trained professionals supporting eMediHub's patients. I would not hesitate to recommend George and eMediHub to anyone seeking medical assistance in Singapore or US, including medical evacuation-air ambulance service in Asia Pacific. |
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Tony Brian Mauritius 2008-12-19 04:48:27 |
eMediHub |
My father had an arterio-venous malformation surgery in Singapore. We contacted eMediHub and were very pleased with the arrangements and coordination the team had made behind the scenes with their well connected neurosurgeon specialists, hospitals and ambulance for our father. From the very beginning, George and Jeremy were wonderful and words are not enough to describe how thankful and grateful we are for all their services and efforts in making my father's trip successful. We were touched as both of them were at the airport when we arrived to extend their morale support and helped us through the hospitalization procedures, administration and billings management that we are unfamiliar with. Whenever we encountered difficulties, they were physically there to understand the situation and helped us to find solutions and executed them timely. Being in the depressed situation on our father's condition, both of them gave us words of encouragement and we are really happy for their presence They helped us to pull this through and without their assistance, the trip would have been somewhat different and for the experience that we had, we would not hesitate to recommend eMediHub to anyone seeking medical services and assistance in Singapore |
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MaiMai Clemente Singapore 2009-11-10 06:16:29 |
Dr. Wang Jenn Chyuan |
Dr. Wang is a good doctor and I salute his expertise in Cataract Surgery, His surgical skills and clinical analysis of each patient case is superb. With that on hand, I ask him, to operate on my mother's eyes, and now my mother has a good visual acuity at both distances without spectacles, even with monofocal implantation. I will definitely recommend Dr. Wang to my friends. |
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